As stated in your membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason.
1. As stated in our membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason. We understand things come up and we’d like to do what we can to help.
2. Membership hold requests must be submitted no less than 5 business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. Membership hold requests are limited to a minimum of 4 weeks and a maximum of 12 weeks per calendar year, in 2-week increments.
3. A hold fee of $8 per week will be applied during the hold period. Upon expiration of the hold period that you select below, your account will automatically reactivate and regular membership payments will resume. Your membership will extend by the duration of the hold. If you choose to cancel your membership during the hold period, the standard cancellation policy applies and a cancellation form must be submitted.